What Jobs Will We Need in an AI Driven World?

Olin Hyde
September 18, 2017

It’s a common fear that half of American jobs could be automated within the next two decades. Luckily, however, 90% of jobs are not fully automatable – meaning that it’s more likely that the employment landscape will evolve rather than constrict.

While many transportation, logistics, and administrative jobs may be lost to automation, the vast majority of work will require a human element – albeit a human element assisted by a computer. In an AI-driven world, we will experience the emergence of entirely new career fields, as well as numerous currently-existing professions that will grow as a result of automation.

Here are just a few examples of fields that should see an increase in demand in an AI-driven world.

Language Specialists

Part of AI for marketing is language processing and translating; accordingly, computers will need humans to teach them how to accurately communicate. Teaching AI how to interpret the subtleties and nuances of human communication will always be necessary, so human jobs involving language and communication will likely become widely available. Experts in communication and language will be needed to ensure that the computers driving the AI are programmed to accurately understand commands.

Even better, this can be pretty fun; engineers at Yahoo recently accomplished an 80% accuracy rate with AI designed to detect sarcasm on social media and the Internet.

Psychologists and Sociologists

Psychology and sociology are set to be revolutionized as we move closer and closer to an AI-driven world. Similar to how AI will need language and communications specialists to teach translation and interpretation, emotions experts will be needed to teach AI compassion, empathy, and sympathy. While a good portion of complexities concerning emotion can be automated, human psychologists and sociologists will always be needed to teach the machines as they’re used for more people-facing tasks.

As AI research has figured out, it’s quite common for AI systems to reflect the social customs and biases of its programmers. For example, a recent study found that, when choosing between a job applicant with a European American name or an applicant with an African American name, one automated system was 50% more likely to choose the European American name. Human experts in social interactions and diversity will be needed to ensure our AI-driven world is as neutral as possible. Because of this, psychologists, sociologists, and even anthropologists ethicists will also be needed to make sure automated systems are operating within the bounds of human decency and ethics.

Data Analysts

Part of an AI driven world includes business decisions that, despite being made by humans, will be heavily informed by bots and AI. As such, humans will need to serve as translators between the AI elements and the human elements in various business decisions.

Data collection and interpretation experts will always be needed to analyze and transmit important findings and statistics to humans in less technical positions, especially since 75% of over 200 business executive surveyed indicated their businesses would be adopting AI within the next 3 years. It will be their job to sort collected data and present leadership with the most prudent and important facts and figures.

Furthermore, data interpretation correction will also be needed in an AI world. Business decisions are dynamic and constantly evolving; therefore, even the most adaptable automated systems will be prone to misinterpretations and poor advice or determinations at some point. It will be up to humans to identify these shortcomings and reprogram the AI appropriately.


While introductory IT support and troubleshooting jobs might be lost to automation, a human component will always be necessary to repair and upgrade the various forms of computer AI. Both programmers and hardware technicians will be needed to patch and improve the software, as well as to repair and replace parts. Sure, computers will be able to fix other machines, but only up to a certain level. Humans will be needed for anything beyond routine maintenance and frequently troubleshoot issues.

A study by Oracle recently found that 78% of brands already implement or are actively planning to implement AI for various customer service roles. The rise in the use of automation will also see a rise in demand for humans that will be able to repair and maintain the systems that provide this service.

Luckily, there are quite a few career fields with room for rapid expansion as AI marketing tools become increasingly prominent. AI will definitely change how humans approach and perceive their jobs and careers, but this doesn’t mean we’re dooming ourselves to joblessness. Rather, we’re at an important junction where humanity is poised to effectively and efficiently use AI technology to make life better for everyone.

What are some other career paths that will gain relevance as AI gets more widespread?

Further Reading

Olin Hyde
April 8, 2020
. 5 min read
Lainey Mebust
November 4, 2019
. 15 min read
Lainey Mebust
October 9, 2019
. 5 min read